Privacy policy

Effective Date: September 5, 2026

At Pleasia.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order and purchase details
Device and browser information
IP address
Information you provide when contacting customer support

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Send order confirmations and tracking updates
Respond to customer service requests
Improve our website and products
Detect and prevent fraud or unauthorized activity
Maintain website security
Send promotional communications where permitted and where you have provided consent

3. Cookies and Similar Technologies

Pleasia.shop may use cookies and similar technologies to remember your preferences, understand how visitors use our website, improve functionality, and support marketing activities.

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

4. Payment Information

Payments may be processed through secure third-party payment providers. Pleasia.shop does not intentionally store complete payment card information on its own servers.

Your payment information is handled according to the privacy policies and security practices of the applicable payment provider.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping and delivery providers
Website and hosting providers
Analytics providers
Customer support services
Fraud prevention and security providers

We only share information where reasonably necessary to provide our services, fulfill orders, operate our website, or comply with legal obligations.

We do not sell your personal information.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links to or integrations with third-party services. These third parties may have their own privacy policies and terms. Pleasia.shop is not responsible for the privacy practices of independent third-party websites or services.

8. Your Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your information.

To make a privacy-related request, contact us using the email address below.

9. Children's Privacy

Our website is intended for a general audience and is not knowingly directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.